Privacy Policy
At Progress Tech, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect We may collect the following types of information:
Personal Information: Name, email address, phone number, and company details. Business Information: Project details, service requirements, and feedback. Payment Details: Bank or credit card information for transactions. Technical Information: IP address, browser type, device details, and website usage statistics.
2. How We Collect Information We collect personal information through:
Online forms, including inquiries, registrations, and service requests. Email, phone, and other direct communications. Cookies and analytics tools when you interact with our website.
3. Use of Your Information We use your information for the following purposes:
To deliver services and manage projects effectively. To respond to inquiries and provide customer support. To send updates, newsletters, or promotional offers (with your consent). To improve our website, services, and user experience through analytics. To process payments and issue invoices.
4. Disclosure of Your Information
We do not sell or rent your personal information. However, we may disclose it to: Service Providers: Third-party vendors supporting our operations, including IT services, payment processors, and marketing platforms. Legal Entities: If required by law, to comply with regulations, or to protect our legal interests. Business Partners: In cases of collaboration on projects or joint services.
5. Cookies and Tracking
Our website uses cookies to enhance your experience and gather usage data. Cookies may collect: Preferences and site activity. Analytical data for performance monitoring. You can manage or disable cookies through your browser settings.
6. Data Security
We take reasonable measures to secure your information, including encryption and access control. However, no data transmission or storage system is entirely foolproof.
7. Your Rights You have the right to:
Access your personal information and request a copy. Request corrections to your data. Opt-out of marketing communications. Withdraw consent for data processing (where applicable). To exercise these rights, please contact us.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.
9. Updates to This Policy
We may revise this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page with the revised effective date.
10. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Email: olga@drprogressgroup.com.au
Phone: (03) 9590 6000
Address: 2-3/12 Compark Cct, Mulgrave VIC 3170